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The Members & Invitations page gives you a single, unified view of everyone connected to your organisation — active members, suspended accounts, outstanding invitations, and pending join requests. From here you can invite new people, suspend or restore accounts, manage invitations, and act on requests to join your organisation. Navigate to Settings → Members to get started.

Reading the Members Table

The table lists every person associated with your organisation in one place. Use it to understand each person’s current status and take action where needed.

Status Values


Searching, Filtering, and Paging

Use the controls above the table to narrow down what you see.

Search

Type a name or email address in the search box to instantly filter the table to matching rows.

Status Filter

Use the status dropdown to show only a specific status: All statuses, Active, Suspended, Pending invitations, Rejected invitations, or Pending join requests.

Pagination

Choose 10, 20, 50, or 100 rows per page (default 20). Navigate with First, Previous, Next, and Last buttons. The counter shows Showing X–Y of Z and Page X of Y.

Inviting a New Member

Inviting someone adds them to the organisation as a Member. Promotion to Admin or Owner happens separately inside the app after they join.
1

Open the invitation dialog

Click Invite Member in the top-right corner of the Members & Invitations page.
2

Fill in the invitation details

3

Send the invitation

Click Send invitation to dispatch the email. The person appears in the table with a Pending invitation status.Click Cancel to close the dialog without sending anything.
Invitations always create an org-level Member role, never Admin or Owner. If the new member needs elevated permissions, promote them after they have accepted and joined.

Managing Members by Status

The actions available in the row menu depend on the person’s current status. Expand each section below for the full details.
Active members have full access to the organisation. You can suspend their access or, in future, delete their account.
Suspending an account takes effect immediately upon confirmation. The person loses access to all organisation resources right away.
Suspended members have no active access but remain in the organisation. You can restore their access or, in future, delete their account.
Both pending and rejected invitation rows support the same two actions:
Use Resend invitation if the original email was missed, went to spam, or the original link expired before the person could act on it.
These rows appear when someone has used the Request to join option from their own Organisation settings page. Only Owners and Admins see the management actions on these rows.
Hover over the icon next to the person’s name on a join request row to read any note they included when requesting access.

Current Limitations

The following capabilities are coming soon and are not yet available from the Members & Invitations page:
  • Changing an existing member’s organisation role — role management for current members is not yet available from this screen.
  • Permanently deleting accounts — the Delete account option appears in menus but is not yet functional.
Department-level roles (Manager / Employee) are managed from each department’s own members page, not from here.

Permissions Reference