Only Org Owners and Admins can access billing settings. Managers and employees do not have access to any billing page.
Overview tab
The Overview tab is your at-a-glance billing dashboard. Navigate to Settings → Billing → Overview to see all of the cards described below.Current plan card
Displays your active plan name, price, billing interval (monthly or yearly), and the date your subscription next renews. Click Change plan to jump directly to the Plans tab and explore other tiers.Credit usage card
Shows how many credits your organisation has consumed out of your total allowance for the current billing period, along with a progress bar, a percentage figure, and the number of days remaining before the period resets.Quick stats card
Provides a compact financial and team summary for the current period.Payment method card
Shows the card currently on file: brand, last four digits, cardholder name, and expiry date. If no card has been added yet, the card reads No payment method on file. Click Manage → to open the Payment tab where you can add or update cards.Department breakdown card
A colour-coded horizontal bar and legend showing each department’s proportional share of total credits consumed so far in the billing period. Use this to spot which teams are driving AI spend before diving into per-department budgets. Click Manage budgets → to open the Departments tab.Departments tab
Use the Departments tab to divide your organisation’s credit allowance into per-department budgets. Budgets are a planning and alerting tool — if a department goes over its allocation, spend continues to draw from the organisation’s overall plan allowance and the overage is flagged rather than blocked.Budget alerts banner
A banner at the top of the tab shows the percentage threshold at which budget alerts fire (for example, 80%). Click Configure alerts → to open the Settings tab and adjust this threshold.Reading a department card
Each department is represented by a card showing:Status badges
Near limit
An amber badge appears when the department’s consumption crosses the alert threshold but is still within its allocated budget. Consider reviewing usage or increasing the allocation.
Over budget
A red badge appears when the department has consumed more credits than its allocation. Spend continues from the org’s overall allowance, but this signals a budget review is needed.
Setting or editing a department budget
1
Locate the department card
Find the department you want to update on the Departments tab.
2
Click the budget figure
Click the allocation number next to the pencil icon. The number becomes an inline editable field.
3
Enter the new amount
Type the new credit allocation for this department.
4
Save or discard
Click the check (✓) to save, or the × (X) to cancel. You can also press Enter to save or Escape to cancel.
Budget allocations are for planning and alerting only. A department that exceeds its budget continues to draw from the organisation’s overall plan allowance — Nexalytica does not hard-block department AI usage when a budget is exceeded.
Plans tab
The Plans tab lets you compare every available tier and change your subscription.Plan comparison
Nexalytica offers four tiers. All plans include SSO, audit logs, and RBAC.
Each plan card shows the plan name, a short description, its price and billing interval, and the full feature list included at that tier.
Identifying your current plan
Your active plan displays a Current plan badge, and its action button is labelled Active and is disabled. All other plans show a Switch to [plan] button.Switching plans
1
Open the Plans tab
Navigate to Settings → Billing → Plans.
2
Choose a new plan
Review the plan cards and click Switch to [plan] on the tier you want.
3
Add a payment method if needed
If you are on a trial or have no card on file, you will be prompted to add a payment method before the switch can proceed.
4
Confirm the change
If a valid card is already on file, a confirmation dialog appears showing your current and new plans side by side. Review the details, then click Confirm change to proceed or Cancel to return.
Upgrade vs downgrade behaviour
- Upgrading
- Downgrading
Upgrades take effect immediately. You gain access to the higher tier’s features and limits right away. The cost difference between your old and new plan is calculated on a pro-rated basis and applied to your next invoice.